All Slots Casino FAQ

Welcome to the All Slots Casino Frequently Asked Questions page. As a valued player at our online casino, we want to provide you with helpful answers to some of the most common inquiries from our customers.

Our FAQ serves as an informative resource addressing key topics around account management, payments, bonuses, technical issues, and general casino policies. We aim to deliver transparent, accurate information so you can have the best possible gaming experience at All Slots Casino.

Review the questions and answers below to resolve common issues on your own. Please know our friendly support team is also available 24/7 if you require any clarification or personalized assistance with your casino account. We are committed to ensuring all players find solutions for their questions and can focus on the fun – playing great online casino games!

I forgot my password. What should I do?

Click “Forgot login details?” and enter your username to have your password emailed to you. Contact support if you've forgotten your username.
What deposit methods do you offer?

We offer a wide variety of trusted payment methods depending on your country. Visit the Payments page for full details.
Why are my deposits rejected?

Some financial institutions prohibit online gaming transactions, often inconsistently. Try alternate methods from our Payments page to reduce rejections.
How long do withdrawals take?

We process payouts Monday-Friday after a 48-hour pending period. Withdrawals take up to 5 business days via your chosen method.
Are there withdrawal limits?

For security, withdrawals over 5x your lifetime deposits across our family of casinos may be paid incrementally at 5,000 per week. This excludes progressives.
Do you charge fees on withdrawals?

Some methods have external fees. We charge 5% on pending withdrawals if you deposit over 200% of the pending amount.
Can I cancel a withdrawal?

You may reverse a withdrawal within the 48-hour pending period.
Why is documentation needed for withdrawals?

Submitting documents helps us verify identities and secure funds as per international banking regulations.
Why do games sometimes freeze?

A slow internet connection can disrupt gameplay. Bets resolve after reconnecting.
Can I get a bonus?

We love rewarding players with bonuses! Contact support and we’ll assist with available offers.
What is Opt-In for bonuses?

Opt-In gives you control of accepting promotions on your terms. You must Opt-In to receive and activate bonuses.